Privacy Policy

PRIVACY POLICY FOR USING THE STABLE VISIT APP

Putra Privacy Policy Selasa, 12 September 2023

INTRODUCTION

We CV ANDALAN FLORA FAUNA as the author of this Privacy Policy, that we collect, use and disclose personal information that you provide when visiting the STABLE VISIT App until deciding to become our user. We respect the right to privacy and security of any information you provide and use it as appropriate to improve the STABLE VISIT App service.

In carrying out the processing of your personal data we will base every step of the company in accordance with the Personal Data Protection Law (Undang-Undang Republik Indonesia Nomor 27 Tahun 2022) (UU PDP) on October 17, 2022. The PDP Law applies to individuals residing (i) in Indonesia; and (ii) outside Indonesia if their actions have legal consequences in Indonesia or for Indonesian data subjects abroad.

ACKNOWLEDGMENT AND CONSENT

All visitors to our App are advised to read and understand our Privacy Policy carefully, because by accessing the STABLE VISIT App. You agree to be bound by the terms and conditions and Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

If you do not agree with the terms and conditions of our Privacy Policy, including with respect to how your information is collected or used, please do not use or access the STABLE VISIT App.

1. SUMMARY

1.1. What information do we collect about you?

We are committed to respecting your data privacy. We further recognize your need for the protection and proper management of any personally identifiable information ("Personal Information") that you share with us. Information that we consider personal about you includes, but is not limited to, your name, address, email address, telephone number, or other contact information.

This privacy policy also applies to data we collect from users who are not registered members of this site, including, but not limited to, browsing behavior, pages viewed.

1.2. How do we use information about you?

We use your information differently depending on your role as a User or Service Provider. As a User, we use your information to identify and verify your identity, facilitate transactions, provide access to special features, process orders, connect accounts with third party services, communicate with you, provide customer support services, monitor activity, offer relevant promotions, and send marketing communications with your consent where required.

As a Service Provider, we use your information to identify you, facilitate or enable the services you offer, allow access to special features, manage transactions, communicate with you, provide related reports, process suggestions, develop services, monitor activity, offer services from partners, and send marketing communications with your consent where required.

1.3. Who do we share your information with?

We share your information with Users and Service Providers as needed to facilitate the services. In addition, we also share information with our third-party partners and suppliers to perform services, process transactions, provide customer support, and other business purposes. We keep your information confidential and only share information in accordance with our privacy policy and applicable regulations.

1.4. Where do we process your information?

We may process your information outside the region in which you are located. In addition, we may also transfer your information to servers located in other countries for data processing, storage and management purposes. We will take reasonable steps to ensure that such transfers comply with applicable data protection laws and regulations. By using our services, you agree to the processing and transfer of your information in accordance with our privacy policy.

1.5. How long do we keep your information?

We retain your information for as long as necessary to achieve the purposes for which it was collected and to comply with applicable legal requirements. The duration of information retention may vary depending on the type of information collected and the purpose for which it is used. Once your information is no longer needed, we will delete or anonymize the information in accordance with our privacy policy.

1.6. How can I exercise my rights over my information?

You have various rights in relation to your personal information held by us. To exercise those rights, you may contact us via the contacts provided in our privacy policy. Your rights may include access to your information, request for correction or deletion of inaccurate information, restriction of information processing, or opposition to the use of your information for marketing purposes.

1.7. Contact us

If you have any questions or concerns about this privacy policy, you should contact our customer support department at anabulaff@gmail.com

1.8. How will we notify you of changes?

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

PRIVACY POLICY CONTENT:

1. TYPES OF PERSONAL INFORMATION WE COLLECT ABOUT YOU

In connection with the completion of the User Registration Form on our site requires users to provide us with your Personal information, namely:

1.1. Identity Data including information such as full name, identity number, date of birth, and address;

1.2. Contact Data including information such as email address, phone number, and home address;

1.3. Eligibility Data includes information such as education, qualifications, and work experience;

1.4. Transaction Data includes information about financial transactions involving you, such as the purchase of products or services;

1.5. Financial Data includes information about your personal finances, such as bank account or credit card information;

1.6. Payment Data includes information related to the payment methods you use, such as credit card numbers or electronic payment details;

1.7. Technical Data includes information such as IP address, type of device used, and other technical information related to your interaction with our services;

1.8. Location Data includes information about your geographic location, such as GPS coordinates or IP address indicating your location while using our services;

1.9. We also collect and store personal information that you provide from time to time on the Site. We only collect and use information from you that we deem necessary to achieve a seamless, efficient and secure experience, customized to your needs including;

1.10. We use your IP address to help diagnose problems on our servers, and to administer our App. Your IP address is also used to help identify you and to gather demographic information which Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to improve our security procedures as new technologies become available. We will transfer information about you if We are acquired by or merged with another company. In this case, we will notify you by email or by posting a clear notice on the site before information about you is transferred and becomes subject to a different privacy policy.

2. IF YOU PROVIDE INCOMPLETE PERSONAL INFORMATION

2.1. If you provide incomplete personal information, we may not be able to process your registration or provide certain services you have requested. We may contact you to request additional information or complete the incomplete information;

2.2. We are not responsible for any errors or consequences arising from incomplete personal information you provide to You are responsible for ensuring that the personal information you provide to us is accurate, complete and up to date;

2.3. If you become aware that the personal information you have provided to us is incomplete, please contact us immediately to update or complete the information;

2.4. We reserve the right without prior notice to suspend or terminate the services you are using if the personal information you provide is incomplete or inaccurate;

2.5. We will not be liable for any loss or damage arising from your failure to provide us with complete and accurate personal information;

2.6. We reserve the right to retain complete and accurate personal information that you provide to us in accordance with our applicable data retention policy.

3. HOW WE COLLECT YOUR PERSONAL INFORMATION

The Personal Information we collect may be provided by you directly or obtained by us when you use the App or obtained from third parties. Here are some of the ways we collect Personal Information:

3.1. Information we collect from you or your mobile device directly: You may provide us with personal information such as your name, address, phone number, email address, and payment information when you create an account or make a transaction on the site In addition, if you use the App on a mobile device, we may collect technical data related to your device, such as device type, operating system, and log information;

3.2. Information collected each time you use the App: When you use our App, we may collect technical information, such as IP address, information about your device, and usage activity We may also collect location information if you grant permission to access your location through device or App settings;

3.3. Information collected from third parties: We may also collect your personal information from third parties, such as payment service providers, affiliate partners or analytics service providers. This may include information you provide to such third parties in the context of using their services, as well as publicly available information about you.

4. HOW WE USE YOUR PERSONAL INFORMATION

In the course of our business, we will/may need to use, process, disclose and/or transfer your personal data to our third party service providers, agents and/or affiliates or related companies, and/or other third parties, which may be located in Indonesia or outside Indonesia, for one or more of the Purposes mentioned above, namely:

4.1. If you are a User, we may use your Personal Information:

4.1.1. To identify and verify your identity as a User This may include verifying data such as your name, address, telephone number, email address, or other information provided when you register or create an account on our site or App;

4.1.2. To ensure that you have authorized access and sufficient authority to use the features and services provided to registered Users;

4.1.3. To protect the security of your account and prevent unauthorized access or misuse of such account;

4.1.4. To manage and process transactions or requests submitted by you as a registered User, such as product or service purchases, payments, deliveries, or returns;

4.1.5. To provide more effective and personalized customer support, by recognizing and associating your information with a history of previous transactions, requests, or interactions;

4.1.6. To comply with identity verification requirements stipulated by applicable laws and regulations, such as in the case of preventing fraudulent acts, money laundering or other illegal activities;

4.1.7. To protect your interests as a User, by preventing or identifying actions that violate the terms and conditions of use, privacy policy, or applicable regulations on our site or App;

4.1.8. To provide better protection against loss, theft or misuse of your identity as our User;

4.1.9. To verify the payment provided by you when transacting the purchase of products or services through our site or App;

4.1.10. To process orders placed by you, including verification of the details of your selected products or services, prices, quantities and delivery information provided;

4.1.11. Contacting you in relation to the transactions you undertake, such as order confirmations, delivery updates or other information related to such transactions;

4.1.12. Handle any return requests or warranty claims made by you in relation to the transactions you have undertaken;

4.1.13. Manage and monitor your transaction history for required accounting, auditing or reporting purposes;

4.1.14. Enable you to use certain services or features that require identification or verification of use, such as subscription services, loyalty programs, or community features;

4.1.15. Send you relevant notifications or information related to specific features or services that you access or use as a registered User;

4.1.16. Manage and track your usage history of special features or services provided to registered Users, in order to provide a more personalized experience that suits your needs;

4.1.17. Allow you to connect or associate your account on our site or App with your account on certain third-party platforms or services, such as social media (for example, Facebook, Twitter, TikTok or LinkedIn) or payment services (for example, Bank Virtual Account, GoPay, Shopeepay, Ovo, and others);

4.1.18. Manage the consents and permissions you provide in relation to the use of your Personal Information by third parties;

4.1.19. Use your Personal Information to respond to questions or requests you make through contact forms, email, or other communication channels provided on our site or App;

4.1.20. Provide effective customer support by providing relevant information, problem solving, or appropriate guidance based on your request or inquiry.

4.1.21. Collect feedback, input or suggestions from you to enhance user experience, develop new services or improve existing services.

4.1.22. Send promotional notices, special offers, or other marketing communications in accordance with your preferences and permissions.

4.2. If you are a Service Provider, we may use your Personal Information as follows:

4.2.1. To identify you and verify your identity as our Service Provider;

4.2.2. To facilitate or enable access and use of our services or platform by you as a Service Provider;

4.2.3. To enable you to manage your profile and information as a Service Provider, including setting preferences, contact information, and managing the services you offer;

4.2.4. To process, facilitate and manage transactions that occur between you as a Service Provider and our users or customers, including payment verification, order processing and provision of requested services;

4.2.5. To communicate with you and communicate information regarding services, customer requests, or changes in applicable policies or procedures;

4.2.6. To provide you with notifications and updates related to the status, requests or activities related to the services you provide;

4.2.7. To provide you with reports related to performance, statistics or analysis related to the services you offer through our platform.

4.2.8. To process and respond to any suggestions, feedback or input you provide to us related to the services or user experience;

4.2.9. To maintain, develop, test and improve our services and platform, including the development of new features or improvements to existing services;

4.2.10. To monitor and analyze your activities, behavior and use as a Service Provider for security, compliance, performance analysis or business development purposes;

4.2.11. To process and administer any rewards or recognition you may earn as our Service Provider;

4.2.12. To offer or provide services from business partners or third parties related to our services or business activities;

4.2.13. To send you marketing, advertising or promotional communications related to our services, special offers or other information that may be of interest to you as a Service Provider.

4.3. Whether you are a User or a Service Provider or a party providing Personal Information to us. We may also use your Personal Information more generally for the following purposes (although in certain cases we will act reasonably and not use your Personal Information more than is necessary for that purpose):

4.3.1. To perform internal processes and operations related to the management of the site or App, including data processing, system administration, security monitoring or performance analysis;

4.3.2. To monitor the use of the App and our site, including analysis of usage, activities, and interactions for the purposes of product development, user experience improvement, or service customization;

4.3.3. To provide assistance in connection with any questions, support requests or technical issues you raise with us relating to the use of the site or App;

4.3.4. To generate statistical and analytical information related to the use of our sites or App, user demographics or market trends that may assist us in business development, strategic planning or marketing activities;

4.3.5. To prevent, detect, and address activities that violate our terms of use, privacy policy, or applicable regulations, including security measures, fraud protection, or legal action;

4.3.6. To facilitate a business asset transaction, such as a merger, acquisition, or sale of part or all of a company, where your Personal Information may be part of the assets transferred or disclosed to the relevant third party;

4.3.7. To enable us to comply with any applicable legal obligation, court order, legal process or official request, and to protect the rights, safety and legal interests of us, you or any other relevant party;

4.3.8. For any other purpose we notify you of at the time of collection of your Personal Information, and with your consent where required.

5. DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose provide access to or share your Personal Information with affiliates and other parties for the following purposes and for other purposes permitted by applicable laws and regulations, namely:

5.1. If you are a User, we may disclose your Personal Information to service providers of the Services and third parties we work with to provide the services you have requested, such as product delivery, payment, or customer service;

5.2. If you are a Service Provider, we may disclose your Personal Information to users or customers who use the services you offer through our platform, to facilitate transactions and communications between you and users;

5.3. Where required or authorized by Applicable Laws and Regulations, we may provide your personal information to third parties to comply with Court Orders or other similar legal procedures, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activity, suspected fraud, or violations of the Terms of Use We may disclose personally identifiable information to parties in accordance with our Copyright Policy as set forth in the Terms of Use as we in our sole discretion deem necessary or appropriate in connection with investigating fraud, intellectual property infringement, piracy, or other unlawful activity. In such cases, We may disclose names, addresses, countries, telephone numbers, email addresses, and company names;

5.4. In connection with any verification process we undertake or to protect the security, integrity or reliability of our services, we may disclose your Personal Information to third parties who perform related verification or analysis;

5.5. Where our services are made available on any third party platform, we may disclose your Personal Information to such third parties in accordance with their terms and policies, to facilitate integration, use of the services, or relevant communications;

5.6. In the event of an emergency relating to the health or safety of you or others, we may disclose your Personal Information to relevant third parties, such as medical providers, emergency care, or law enforcement agencies;

5.7. In situations related to your health, including medical treatment or health insurance, we may disclose your Personal Information to healthcare providers, insurance companies, or related third parties.

6. PROTECTING YOUR PERSONAL INFORMATION

6.1. Data Security

The confidentiality of your Personal Information is of paramount importance to us. We will take reasonable steps to protect your Personal Information from unauthorized access, unauthorized use, alteration, or unauthorized disclosure. We will implement appropriate technical, administrative and physical security measures to protect your Personal Information. This includes the use of encryption, the use of secure protocols in data transmission, firewall protection, access surveillance, and strict access control to your Personal Information.

6.2. Data Retention

Your Personal Information will only be retained for as long as necessary to achieve the purposes described and in accordance with applicable regulations. We will take appropriate security measures to protect your Personal Information from unauthorized access and use secure storage systems. Once your Personal Information is no longer needed, we will securely delete it. We continuously monitor and evaluate our data storage policies to ensure their security.

7. YOUR RIGHTS AS A USER

You may have certain rights under applicable Laws and Regulations, which are:

7.1. Right to access your Personal Information: You have the right to request access to your Personal Information held by us and to request copies of such information;

7.2. Right to correct Personal Information: If your Personal Information is inaccurate or incomplete, you have the right to request us to update or correct it;

7.3. Right to erasure of Personal Information: In some circumstances, you have the right to request the deletion of your Personal Information held by us, particularly if the information is no longer needed for the purposes described or if the processing of the information is unlawful;

7.4. Right to restrict processing of Personal Information: You may request that we restrict the processing of your Personal Information in certain circumstances, for example if you doubt the accuracy of the information, if the processing is unlawful, or if you wish to restrict the use of your information in the context of profile personalization or recommendations;

7.5. Right to lodge a complaint: If you feel that your rights in relation to your Personal Information have been violated, you have the right to lodge a complaint with the competent authority or contact us for assistance;

7.6. Right to withhold information from the public: You have the right to request that we withhold or not disclose your Personal Information to the public. This may include removing or changing privacy settings that restrict public access to your personal information, such as your email address, phone number, or other personally identifiable information.

8. ADDITIONAL NOTES

8.1. Other Websites and Services

Our App and marketing materials may contain links to websites operated by third parties. It is important to note that we do not control or assume responsibility for the content, privacy policies, or personal information collection and processing practices of such third parties.

8.2. Marketing and Promotional Materials

We and our partners, including vendors, suppliers, service providers, and/or other third parties in connection with the operation of our websites and services, may collect, use, and share your personal information for purposes related to providing services, managing transactions, delivering products, data analysis, marketing, and other purposes consistent with our privacy policy.

9. UPDATES TO PRIVACY NOTICE

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

10. CONTACT US

If you have any questions or concerns about this privacy policy, you should contact our customer support department at anabulaff@gmail.com.

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Privacy Policy

PRIVACY POLICY FOR USING THE STABLE VISIT APP

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